Since simulation is a domain that sometimes requires quite a bit of experience, SimScale aims to provide the best support possible to all of our users.
Currently SimScale offers live support directly from within the Workbench via chat. You can also reach us via phone. Feel free to contact the SimScale support anytime. We will do our best to help you as soon as possible.
Live Support via Chat
In the bottom-right corner of the screen you’ll find an option to open a new chat session with SimScale. One of our support engineers will be happy to help you with your project. In case all of our engineers are busy at the moment, we’ll get back to you as soon as possible in the chat or via email.
In order to provide assistance with your project, it’ll most likely be required for you to share your project with support in case your project is private.
Besides chat support, you can send an email or even call us directly. Reach the SimScale support team via email at:
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.