The new beta version doesn't load

I can open legacy interface but can not open the new beta version of SimScale’s post-processing. The software does not respond.
My project name is ‘Case C Hexa dominant compatible with STAR 1 m’
Has anyone encountered this problem?



Hi Hakan, thank you for using the forum! Can you also include a screenshot please?

Best regards,

I added

Thank you, please try the following:

  1. Refresh the page a couple of times;
  2. Log out and in again.

If the issue persists:

  1. Make sure that this issue exists regardless of the project you are trying to post-process;
  2. Clear your cache memory;
  3. Switch browser (if you are using Chrome, switch to Mozilla, or vice versa ).

Further actions:

  1. Try another device;
  2. Open this page, screenshot your results and send them here: SimScale Compatibility Test Page.

Let me know how these go :slight_smile:

Best regards,

Thanks for you comment. I have tried all solution advises but I couldn’t achieve that.

But I realized that there is no problem for the project below:

In some projects I encounter this problem.

Best regards

Can you also send me the results of the compatibility test please? You can share them in a private message if you prefer.

The test result are here

Best regards

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Thank you, I reported this and I will let you know as soon as I have news :slight_smile:

Hi @hakanbash , I hope you had a great weekend! Can you give the post processor a try now, and let me know what happens?