Hi everyone, This seems like a minor issue and its probably my part but at the moment I’m unable to authenticate my login to SimScale no matter which browser or internet connection I use. After clicking login, the button would just grey out for awhile before being clickable again but still leaving …

I’m loged in but my projects arnt loading, seems to be problems.

by the way @Get_Barried for future reference the email is support@simscale.com :slight_smile:

@Get_Barried , @1318980 , we’re experiencing problems right now on parts of the production system. I’m very sorry for the lost productivity - I’ll update this thread once the problem is fixed. Best, David

[image] 1318980: by the way @Get_Barried for future reference the email is support@simscale.com :slight_smile: Sorry Darren :stuck_out_tongue: Wasn’t aware initially. Cheers for info!

No problem! Thanks David. Regards, Barry

May I suggest that the SimScale Twitter tweet out when the service is disrupted? That would be a good way to get more people to follow the SimScale twitter along with letting current users know when everything is fixed. @dheiny @jousefm

Totally agreed, and maybe pin a post to the forum

@Get_Barried , seems to be working ok for me now.

[image] 1318980: @Get_Barried , seems to be working ok for me now. Yup can confirm it works. Thanks Darren! Regards, Barry

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Login Authenication issue

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1318980 October 24, 2017, 10:25am 5

Cheers David

Kind regards,
Darren

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