Infuriating Upload Error. Need help Urgently

Hi guys. Hope you’re all keeping safe.

I’m designing a building on ArchiCAD and I want to conduct a CFD study on SimScale. Unfortunately every time I try to upload the file in either the “.STL” or “.3dm” file format nothing shows up on my Dashboard.

If I begin to upload it in the “.STL” format I get a status bar indicating it’s “uploading” for 2/3 hours and then the status bar just disappears with no visible results, if I upload it in “.3dm” format I get an error message just when the upload is seemingly almost complete. It’s incredibly frustrating, as I’ve tried everything I can for the past 22 hours to no avail.

Any help would be greatly appreciated.

Kind regards,
Geoff

Hi Geoff,

Could you share the file (Google Drive Link or anything similar) - we can have a look at it then.

Best,

Jousef

Hi Jousefm,

Thank you for your quick response. Could I kindly email it to you?

Kind regards,
Geoff

Sure Geoff!

Email: jmurad@simscale.com - will take a bit until I can have a closer look at it though.

Best,

Jousef

Thank you Mr. Murad. I sent it a couple of hours ago.