I’m running a simulation for 10 minutes, but how is it measures up to 3.2 core hours? If the 3000 hours of mine is depleted, then is there an opportunity to reset it, or using SimScale further? Thanks for helping.

The core hours in the amount of time multiplied by the number of cores used e.g. running 16 cores for 15 minutes should equal 4 core hours.

Hi @znovak ! [image] znovak: If the 3000 hours of mine is depleted, then is there an opportunity to reset it, or using SimScale further? In addition to what Roy said, the 3000 core hours won’t be reset and are for one account only. Additional core hours can be booked at any time. Best, Jous…

Thanks for the help. I now understand how my core hours just draining so fast. :smiley: What do you mean by “booking”? Alternatively, I can registrate with another email to “regain” the initial hours.

Hey @znovak ! That is something I would not encourage you to do - if we find out we could suspend your account for doing this. The core hour booking is not expensive at all. For more information, please feel free to contact the Sales team via the chat function on our website. They will be happy to h…