# Simscale general question

**URL:** https://www.simscale.com/forum/t/simscale-general-question/65124
**Category:** Using SimScale
**Created:** [March 11, 2017, 1:48pm UTC](https://www.simscale.com/forum/t/simscale-general-question/65124 "2017-03-11T13:48:25Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![abigoni](https://www.simscale.com/forum/user_avatar/www.simscale.com/abigoni/32/11476_2.png) [@abigoni](https://www.simscale.com/forum/u/abigoni)
#### Post date: [March 11, 2017, 1:48pm UTC](https://www.simscale.com/forum/t/simscale-general-question/65124/1 "2017-03-11T13:48:25Z")

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Hi everyone, my name is Andrea and I am a fresher user of Simscale. I have a free community account which allows me to have 3000 hours calculus. I was wondering what happens when I finish those hours.

Thanks a lot guys

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### Author: ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)
#### Post date: [March 11, 2017, 3:18pm UTC](https://www.simscale.com/forum/t/simscale-general-question/65124/2 "2017-03-11T15:18:36Z")

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Hi @abigoni and welcome to SimScale! ![](https://www.simscale.com/forum/uploads/default/original/2X/6/6d5f50ff146ee493145d1c7b0962a22513161928.png)

One option would be to **[upgrade your account](https://www.simscale.com/product/pricing/)**.

If you need a simulation result fast you can contact me anytime. I can run simulations for you in this case. That saves you some precious core hours 😉

For your interest: **[What is the definition of a core hour?](https://www.simscale.com/forum/t/what-is-the-definition-of-a-core-hour/237)**

Enjoy your stay here and feel free to ask if something is unclear!

Happy SimScaling!

Jousef

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### Author: ![gmohedat](https://www.simscale.com/forum/letter_avatar/gmohedat/32/5_5575768a8748004e209b776fc1b2916d.png) [@gmohedat](https://www.simscale.com/forum/u/gmohedat)
#### Post date: [March 18, 2017, 7:34pm UTC](https://www.simscale.com/forum/t/simscale-general-question/65124/3 "2017-03-18T19:34:41Z")

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how i can ask for additional core hours ?

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### Author: ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)
#### Post date: [March 18, 2017, 7:36pm UTC](https://www.simscale.com/forum/t/simscale-general-question/65124/4 "2017-03-18T19:36:25Z")

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Hi @gmohedat,

as mentioned above you can either participate in the **Referral Program** , **Upgrade your account** or contact @anon18194957 for any questions concerning core hours/upgrades.

Cheers,

Jousef

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### Author: ![gmohedat](https://www.simscale.com/forum/letter_avatar/gmohedat/32/5_5575768a8748004e209b776fc1b2916d.png) [@gmohedat](https://www.simscale.com/forum/u/gmohedat)
#### Post date: [March 18, 2017, 7:38pm UTC](https://www.simscale.com/forum/t/simscale-general-question/65124/5 "2017-03-18T19:38:44Z")

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thank you
