"Newton convergence could not be reached" error

I have been trying to create an impact analysis of a portable charger I have designed although, the mesh is not converging. I have tried everything on the problem shooting page where you change the the tolerance, converging criteria etc. but nothing is working.

Here is a link to my project, any help would be great!

Simulation without screws | SimScale Workbench

All the best,

Calum

Hey Calum, this error does not indicate that the mesh is not converged. Have a look in the documentation page here: Impact test of portable charger - #2 by tsite

Hey I have tried all the possible solutions on that link. I am able to see the post process results but the simulation interval is 0.02 seconds and the results are only showing for 0.005 seconds. How do I see the results for the whole intended interval.