# Internal Error when loading Solution Fields in Post Processor

**URL:** <https://www.simscale.com/forum/t/internal-error-when-loading-solution-fields-in-post-processor/81399>\
**Category:** Project Support\
**Created:** [January 7, 2018, 5:19pm UTC](https://www.simscale.com/forum/t/internal-error-when-loading-solution-fields-in-post-processor/81399 "2018-01-07T17:19:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Scala](https://www.simscale.com/forum/letter_avatar/scala/32/5_5575768a8748004e209b776fc1b2916d.png) [@Scala](https://www.simscale.com/forum/u/Scala)\
**Post date:** [January 7, 2018, 5:19pm UTC](https://www.simscale.com/forum/t/internal-error-when-loading-solution-fields-in-post-processor/81399/1 "2018-01-07T17:19:59Z")

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Hi,

I have a problem with one of my simulations. When I click on solution fields this error appears:

Error  
An internal error was encountered while loading the data-set. Please try again in a while, or create a bug report with the tool at the right-bottom corner of the screen.

The results for the volumes are there. Only the visualization is not possible. This only happens with this one geometry. With the other geometries in this project it works. I have already repeated the corresponding simulation. Without success. What can I do?

Projektlink:

> **[SimScale Login](https://www.simscale.com/workbench/?pid=3102317499665891232#tab_2-0)**
>
> Log in to your SimScale account. SimScale makes high-fidelity engineering simulation technically and economically accessible. At any scale. In the cloud.

Simulation:  
“mit Stützkragen -Y” und “mit Stützkragen -Z”

Regards

Fabian

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**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\
**Post date:** [January 7, 2018, 5:47pm UTC](https://www.simscale.com/forum/t/internal-error-when-loading-solution-fields-in-post-processor/81399/2 "2018-01-07T17:47:58Z")

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Hi @Scala!

Will have a look at your project and get back to you as soon as I have found the issue.

All the best!

Jousef

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**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\
**Post date:** [January 7, 2018, 6:45pm UTC](https://www.simscale.com/forum/t/internal-error-when-loading-solution-fields-in-post-processor/81399/3 "2018-01-07T18:45:55Z")

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Hi @Scala!

You have to be careful when using umlaute in the names of your simulations. Changing the name fixed the issue and you are able to post-process your results without any error messages. Props to @rszoeke for the hint!

Cheers and all the best!

Jousef

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<div class="post-metadata">

**Author:** ![Scala](https://www.simscale.com/forum/letter_avatar/scala/32/5_5575768a8748004e209b776fc1b2916d.png) [@Scala](https://www.simscale.com/forum/u/Scala)\
**Post date:** [January 7, 2018, 6:54pm UTC](https://www.simscale.com/forum/t/internal-error-when-loading-solution-fields-in-post-processor/81399/4 "2018-01-07T18:54:57Z")

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Ok, it works!

Thank you!