# Error in Uploading a file **URL:** \ **Category:** Project Support\ **Created:** [June 11, 2017, 8:06pm UTC](https://www.simscale.com/forum/t/error-in-uploading-a-file/70362 "2017-06-11T20:06:46Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![anas](https://www.simscale.com/forum/letter_avatar/anas/32/6_22734026db12803ebb3e059622ac3534.png) [@anas](https://www.simscale.com/forum/u/anas)\ **Post date:** [June 11, 2017, 8:06pm UTC](https://www.simscale.com/forum/t/error-in-uploading-a-file/70362/1 "2017-06-11T20:06:46Z")
Hi All, I hope you are doing well. I have tried uploading IGS, STP files extracted from ETABs 2013 into simscale for modelling. However, I’m always facing the issue of uploading the file since always a message pops out stating: Error, Your file could not be processed successfully. Please check the file format and try again. Can anybody help me please? Regards Anas Cherkaoui ---
**Author:** ![dheiny](https://www.simscale.com/forum/user_avatar/www.simscale.com/dheiny/32/2_2.png) [@dheiny](https://www.simscale.com/forum/u/dheiny)\ **Post date:** [June 11, 2017, 8:57pm UTC](https://www.simscale.com/forum/t/error-in-uploading-a-file/70362/2 "2017-06-11T20:57:06Z")
Hi @anas, is it a confidential file? If not, then it would be great if you link it here for download for me to look into. If it’s confidential, please do open a support ticket (see the button in the lower right “Report an issue”) and let the support team know, They will approach you directly to look into your file. Best, David ---
**Author:** ![anas](https://www.simscale.com/forum/letter_avatar/anas/32/6_22734026db12803ebb3e059622ac3534.png) [@anas](https://www.simscale.com/forum/u/anas)\ **Post date:** [June 11, 2017, 10:07pm UTC](https://www.simscale.com/forum/t/error-in-uploading-a-file/70362/3 "2017-06-11T22:07:55Z")
Hi @dheiny I will send it to you through email now. Thanks Anas ---
**Author:** ![cnordio](https://www.simscale.com/forum/letter_avatar/cnordio/32/6_22734026db12803ebb3e059622ac3534.png) [@cnordio](https://www.simscale.com/forum/u/cnordio)\ **Post date:** [October 19, 2017, 3:42pm UTC](https://www.simscale.com/forum/t/error-in-uploading-a-file/70362/4 "2017-10-19T15:42:25Z")
Hi @dheiny. I have the same problem. The piece was generated on onShape. I copy link to the piece Thanks for the help. > **[Onshape](https://cad.onshape.com/documents/c3cb3da42e1e0adc046b1199/w/192a41676711f0babf8a979a/e/c59ea97083d60058f04ac8f6)** > > Sign in to Onshape, the #1 fastest growing CAD system in the world with over 4 million users. ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [October 19, 2017, 6:33pm UTC](https://www.simscale.com/forum/t/error-in-uploading-a-file/70362/5 "2017-10-19T18:33:30Z")
Any news on the upload @cnordio? Having a look at it at the moment. **Update** : Works perfectly fine via the **import** option. By the way: If you are trying to perform a CFD analysis make sure that your geometry is watertight meaning that you close the inlets/outlets. Best, Jousef ---
**Author:** ![cnordio](https://www.simscale.com/forum/letter_avatar/cnordio/32/6_22734026db12803ebb3e059622ac3534.png) [@cnordio](https://www.simscale.com/forum/u/cnordio)\ **Post date:** [October 19, 2017, 9:52pm UTC](https://www.simscale.com/forum/t/error-in-uploading-a-file/70362/6 "2017-10-19T21:52:39Z")
Problem solved I dont know how. Thanks. ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [June 2, 2018, 4:55pm UTC](https://www.simscale.com/forum/t/error-in-uploading-a-file/70362/7 "2018-06-02T16:55:44Z")
A post was split to a new topic: [Uploading Model and Defining Boundary Conditions](https://www.simscale.com/forum/t/uploading-model-and-defining-boundary-conditions/82592)