# Connection to server lost. Please try again in a few moments or contact support **URL:** \ **Category:** Post-processing\ **Created:** [June 2, 2020, 2:13pm UTC](https://www.simscale.com/forum/t/connection-to-server-lost-please-try-again-in-a-few-moments-or-contact-support/89059 "2020-06-02T14:13:42Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![jazenha](https://www.simscale.com/forum/letter_avatar/jazenha/32/5_5575768a8748004e209b776fc1b2916d.png) [@jazenha](https://www.simscale.com/forum/u/jazenha)\ **Post date:** [June 2, 2020, 2:13pm UTC](https://www.simscale.com/forum/t/connection-to-server-lost-please-try-again-in-a-few-moments-or-contact-support/89059/1 "2020-06-02T14:13:42Z")
Hi, I can’t see my CFD results on any projects. Even from old tutorial files or other public projects. Structural analysis results are visible on old tutorial projects. I get this error below: “Connection to server lost. Please try again in a few moments or contact support. Reference code: c505a40e-7f56-4f9a-beec-7d29b32ca582” Can anybody help? Thanks ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [June 2, 2020, 4:17pm UTC](https://www.simscale.com/forum/t/connection-to-server-lost-please-try-again-in-a-few-moments-or-contact-support/89059/2 "2020-06-02T16:17:56Z")
Hey @jazenha! Has anything changed in the meantime? I could not reproduce the problem on my side. Best, Jousef ---
**Author:** ![hdyhazmann](https://www.simscale.com/forum/letter_avatar/hdyhazmann/32/5_5575768a8748004e209b776fc1b2916d.png) [@hdyhazmann](https://www.simscale.com/forum/u/hdyhazmann)\ **Post date:** [October 2, 2020, 6:11pm UTC](https://www.simscale.com/forum/t/connection-to-server-lost-please-try-again-in-a-few-moments-or-contact-support/89059/3 "2020-10-02T18:11:19Z")
hi, currently i’ve been having some problem to get the result due to Connection to server lost. Please try again in a few moments or contact support. Reference code: dcd1800b-0446-4bb0-9492-99ad84c2a9d9. can you help me to solve this issue ? thank you ---
**Author:** ![Ricardopg](https://www.simscale.com/forum/user_avatar/www.simscale.com/ricardopg/32/26909_2.png) [@Ricardopg](https://www.simscale.com/forum/u/Ricardopg)\ **Post date:** [October 3, 2020, 2:15am UTC](https://www.simscale.com/forum/t/connection-to-server-lost-please-try-again-in-a-few-moments-or-contact-support/89059/4 "2020-10-03T02:15:47Z")
Hi, @hdyhazmann, I believe you got stuck in the post-processor, correct? Could you please try re-setting the post-processor to default and let us know if it works? ![image](https://www.simscale.com/forum/uploads/default/original/3X/2/1/21cdde5510179c1eecea1469cff8041e4751e664.png) You can reset the post-processor by right-clicking over “Solution Fields” and clicking on “Reset to default”. Cheers ---
**Author:** ![hdyhazmann](https://www.simscale.com/forum/letter_avatar/hdyhazmann/32/5_5575768a8748004e209b776fc1b2916d.png) [@hdyhazmann](https://www.simscale.com/forum/u/hdyhazmann)\ **Post date:** [October 3, 2020, 7:33am UTC](https://www.simscale.com/forum/t/connection-to-server-lost-please-try-again-in-a-few-moments-or-contact-support/89059/5 "2020-10-03T07:33:51Z")
Thank you so much for you help. ---
**Author:** ![gdaganaud](https://www.simscale.com/forum/letter_avatar/gdaganaud/32/5_5575768a8748004e209b776fc1b2916d.png) [@gdaganaud](https://www.simscale.com/forum/u/gdaganaud)\ **Post date:** [November 2, 2020, 3:19pm UTC](https://www.simscale.com/forum/t/connection-to-server-lost-please-try-again-in-a-few-moments-or-contact-support/89059/6 "2020-11-02T15:19:59Z")
Hello there ! I have the same problem than others … When I try to look at the results it doesn’t work … Connection to server lost. Please try again in a few moments or contact support. Reference code: 654ad21a-3607-4308-bfbe-7364cd72d20b I already try to reset to default the post-processor … Could you help me please ? ---
**Author:** ![Ricardopg](https://www.simscale.com/forum/user_avatar/www.simscale.com/ricardopg/32/26909_2.png) [@Ricardopg](https://www.simscale.com/forum/u/Ricardopg)\ **Post date:** [November 3, 2020, 10:15pm UTC](https://www.simscale.com/forum/t/connection-to-server-lost-please-try-again-in-a-few-moments-or-contact-support/89059/7 "2020-11-03T22:15:18Z")
Hi! I opened some of your latest projects (and the simulation runs as well), but I could not find any problems in the post-processor. Could you please link the simulation run that you had issues with? Cheers ---
**Author:** ![gdaganaud](https://www.simscale.com/forum/letter_avatar/gdaganaud/32/5_5575768a8748004e209b776fc1b2916d.png) [@gdaganaud](https://www.simscale.com/forum/u/gdaganaud)\ **Post date:** [November 4, 2020, 8:32am UTC](https://www.simscale.com/forum/t/connection-to-server-lost-please-try-again-in-a-few-moments-or-contact-support/89059/8 "2020-11-04T08:32:15Z")
Hi ! First thank’s ! One of the simulation I had some issues with the post processor : Project : CPVer6 Essai Maillage Run : Median No Walls Cheers ---
**Author:** ![Ricardopg](https://www.simscale.com/forum/user_avatar/www.simscale.com/ricardopg/32/26909_2.png) [@Ricardopg](https://www.simscale.com/forum/u/Ricardopg)\ **Post date:** [November 5, 2020, 11:06pm UTC](https://www.simscale.com/forum/t/connection-to-server-lost-please-try-again-in-a-few-moments-or-contact-support/89059/9 "2020-11-05T23:06:06Z")
Hey! Thanks for the link. I tried accessing the post-processor and didn’t have issues with it: ![image](https://www.simscale.com/forum/uploads/default/original/3X/8/5/854ede7fdbe969b40385e8adcb6b0528c91c8cc0.png) Are you still having issues to access the results? If that’s the case, please also attach a figure of what you see. Cheers