# An error ocurred **URL:** \ **Category:** Project Support\ **Created:** [October 28, 2017, 7:48am UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944 "2017-10-28T07:48:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 7:48am UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/1 "2017-10-28T07:48:27Z")
When I strated running simulation it shows ’ An error ocurred ’ Totally no idea what is going on here, everything is fine , mesh, simulation work preparation, checked that and everything previous is good, but always happen this. What should I do can anybody help me? ![com-2017-10-28-08-44-36-248](https://www.simscale.com/forum/uploads/default/original/3X/9/8/98b794a774aaa7b04d191b2d25cda6e020c9e1b0.png) ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [October 28, 2017, 8:17am UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/2 "2017-10-28T08:17:18Z")
Hi @czhang! Can you please share the project? Best, Jousef ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 8:32am UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/4 "2017-10-28T08:32:27Z")
I ve checked everything but really do not know how to deal with this. ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 8:32am UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/5 "2017-10-28T08:32:55Z")
> **[UBR 20 with radiator by czhang | SimScale](https://www.simscale.com/projects/czhang/ubr_20_with_radiator/)** > > UBR 20 with radiator UBR 20 with radiator | Simulation project by czhang ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [October 28, 2017, 8:48am UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/6 "2017-10-28T08:48:04Z")
Just a question @czhang. You just want to get results for the front wing, right? First thought that you had issues with the merging. Can you please confirm and I will check out the problem. Best, Jousef ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 9:09am UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/8 "2017-10-28T09:09:50Z")
Yes I followed session 1 tutorials step want to get some results of front wing… Thank you ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 9:31am UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/9 "2017-10-28T09:31:52Z")
But I merged files by tutorials taught .stl files I think its okay ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 1:12pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/12 "2017-10-28T13:12:57Z")
Hi but I am wondering if you get ideas about this problem? Thank you ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [October 28, 2017, 1:27pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/13 "2017-10-28T13:27:39Z")
Hi again @czhang ! We are currently having a look at the issue. I will definitely inform you when this is fixed. Sorry for the delay and lost productivity so far. Jousef ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 1:28pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/14 "2017-10-28T13:28:16Z")
Okay thank you ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [October 28, 2017, 2:57pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/15 "2017-10-28T14:57:57Z")
Hi @czhang! The issue has been fixed and you can start your simulation now! Sorry again for the inconveniences. Let me know if you have any other questions. Cheers, Jousef ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 2:59pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/16 "2017-10-28T14:59:27Z")
Okay thank you very much, and I am wondering how can I send messages to you directly? I mean not via the Forum ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [October 28, 2017, 3:00pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/17 "2017-10-28T15:00:47Z")
Yes it is possible. Simply click on my profile and click on “Message”. ![SendMessage](https://www.simscale.com/forum/uploads/default/original/3X/7/0/7036e2d2d110e21d8f986617d075a0259d931be0.png) Cheers! ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 3:09pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/18 "2017-10-28T15:09:36Z")
Cheers thank you ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 4:24pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/19 "2017-10-28T16:24:36Z")
Hi I just tried that but still failed ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [October 28, 2017, 4:27pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/20 "2017-10-28T16:27:07Z")
Hi @czhang! Just shared the project with you - tried it an hour ago and worked. Copy it and see if you can re-run another simulations with other parameters just to confirm. Best, Jousef ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 8:10pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/21 "2017-10-28T20:10:40Z")
Just found that it seems the solution fields is still error like this ![com-2017-10-28-21-08-44-479](https://www.simscale.com/forum/uploads/default/original/3X/3/f/3fc16f4c3ae23cf55592b48f5b8eeddd02707878.png) ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [October 28, 2017, 9:02pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/22 "2017-10-28T21:02:57Z")
Hi @czhang! Please try to open the results again. Should work! Best, Jousef ---
**Author:** ![czhang](https://www.simscale.com/forum/user_avatar/www.simscale.com/czhang/32/16181_2.png) [@czhang](https://www.simscale.com/forum/u/czhang)\ **Post date:** [October 28, 2017, 9:36pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/23 "2017-10-28T21:36:41Z")
That’s okay now thank you very much ---
**Author:** ![jousefm](https://www.simscale.com/forum/user_avatar/www.simscale.com/jousefm/32/34908_2.png) [@jousefm](https://www.simscale.com/forum/u/jousefm)\ **Post date:** [October 29, 2017, 12:47pm UTC](https://www.simscale.com/forum/t/an-error-ocurred/80944/25 "2017-10-29T12:47:48Z")
Hi @czhang! Will definitely have a look at it later on. Not at home at the moment I hope this is fine though. All the best! Jousef [Next page](https://www.simscale.com/forum/t/an-error-ocurred/80944.md?page=2)